Shipping policy
Thank you for choosing Distracted By A Green Bean! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand how we handle the shipment of your products.
1. Shipping Costs:
Shipping costs for all items are calculated by the individual carrier and generally calculated based on weight, item dimension, shipping distance, and shipping service selected.
2. Shipping Methods:
Available shipping methods for each item are shown in the individual posting.
3. Shipping Timeframes:
- UPS Ground/FedEx Ground: Depending on the destination, typically delivers within 1-3 business days of being received by UPS.
- USPS Ground Advantage: Depending on the destination, typically delivers within 2-7 business days of being received by the post office.
- Freight: Delivery times vary significantly based on size and location. Please contact us for estimates on specific freight items.
Please note that delivery times may be affected by factors beyond our control, such as weather conditions, natural disasters, or carrier delays. We will do our best to keep you informed of any significant delays that may occur.
4. Order Processing:
We process orders Monday through Friday; we do not ship on weekends and holidays. Orders are shipped on the next business day from when they were received.
5. Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delayed or lost packages due to incorrect or incomplete address details.
6. Tracking Information:
Once your order has been shipped, you will receive a confirmation email containing the tracking information. This will enable you to track your package's progress and estimated delivery date.
7. Order Tracking:
If you have any questions or concerns about your order's shipment or tracking status, feel free to contact our customer support team at DBGBShopify@gmail.com. We will be happy to assist you.
If the carrier/tracking shows an item has been delivered to the address provided during check-out, we are no longer responsible for that item. Please contact the carrier, postmaster, or local authorities for all concerns about delivery or theft.
8. Shipping Restrictions:
We comply with all shipping regulations and restrictions imposed by local, state, and federal authorities. Certain products may have shipping limitations based on their nature, and we reserve the right to refuse shipment of such items as required by law.
By placing an order with Distracted By A Green Bean, you agree to adhere to the terms outlined in this shipping policy.